PROCEDURE
1. |
CHECK USAGE CONDITIONS |
(a) Check that the vehicle and cellular phone meet the following conditions:
NOTICE:
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer first.
(b) Check for malfunctions and confirm that the device operates correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
Result |
Proceed to |
---|---|
Malfunction does not occur |
A |
Malfunction occurs |
B |
A |
END |
|
2. |
RESTART |
(a) Turn off the cellular phone and then turn it on again.
(b) Turn the ignition switch off and then turn it to ON again.
(c) Check for malfunctions and confirm that the device operates correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
Result |
Proceed to |
---|---|
Malfunction does not occur |
A |
Malfunction occurs |
B |
A |
END |
|
3. |
CHECK OPERATION |
(a) Check if the in-vehicle device can be detected by the cellular phone.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
Result |
Proceed to |
---|---|
In-vehicle device can be detected |
A |
In-vehicle device cannot be detected |
B |
B |
GO TO STEP 5 |
|
4. |
REREGISTRATION |
(a) Clear registered information of any cellular phone or in-vehicle device which is causing a malfunction of the cellular phone/in-vehicle device.
(b) Register the cellular phone again.
(c) Check for malfunctions and confirm that the device operates correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
Result |
Proceed to |
---|---|
Malfunction does not occur |
A |
Malfunction occurs |
B |
A |
END |
|
5. |
CHECK OPERATION USING OTHER VEHICLE |
(a) Check if the customer's cellular phone functions normally using another vehicle.
HINT:
Result |
Proceed to |
---|---|
Malfunction does not occur |
A |
Malfunction occurs |
B |
A |
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
|
6. |
REPLACE CELLULAR PHONE |
(a) Register another "Bluetooth" compatible cellular phone.
HINT:
Make sure to obtain the permission of the customer first.
(b) Using another "Bluetooth" compatible cellular phone, check for malfunctions and confirm that the device operates correctly.
HINT:
Result |
Proceed to |
---|---|
Malfunction does not occur |
A |
Malfunction occurs |
B |
A |
CELLULAR PHONE MALFUNCTION (CHECK CUSTOMER'S CELLULAR PHONE) |
B |
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |