Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

NOTICE:

If the main body ECU (multiplex network body ECU) is replaced, refer to the Registration.*

  • for HEV Model: Click here
  • for Gasoline Model: Click here
    • *: w/ Start Key System

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Symptom

Suspected Area

Link

All doors lock/unlock functions do not operate via door key cylinder.

Main body ECU (Multiplex network body ECU)

Front door lock with motor assembly (for Driver Side)

Harness or connector

All doors lock/unlock functions do not operate via master switch.

Main body ECU (Multiplex network body ECU)

Multiplex network master switch assembly

All doors lock/unlock functions do not operate via door control switch.

Main body ECU (Multiplex network body ECU)

Door control switch assembly

Harness or connector

Power distribution box assembly

All doors lock function do not operate via door control switch and door key cylinder.

Power distribution box assembly

Main body ECU (Multiplex network body ECU)

All doors unlock function do not operate via door control switch and door key cylinder.

Power distribution box assembly

Main body ECU (Multiplex network body ECU)

Only driver door lock/unlock functions do not operate.

Front door lock with motor assembly (for Driver Side)

Harness or connector

-

Power distribution box assembly

Only driver door unlock function does not operate (lock function operates).

Front door lock with motor assembly (for Driver Side)

Harness or connector

-

Main body ECU (Multiplex network body ECU)

Power distribution box assembly

Only front passenger door lock/unlock functions do not operate.

Front door lock with motor assembly (for Passenger Side)

Harness or connector

-

Only rear door (for Driver Side) lock/unlock functions do not operate.

Rear door lock with motor assembly (for Driver Side)

Harness or connector

-

Power distribution box assembly

Only rear door (for Front Passenger Side) lock/unlock functions do not operate.

Rear door lock with motor assembly (for Passenger Side)

Harness or connector

-

Power distribution box assembly

Speed-sensitive automatic door lock function does not operate (meter/gauge system operates normally).

CAN communication system*5

CAN communication system*6

Main body ECU (multiplex network body ECU)

Shift-linked automatic door lock/unlock functions do not operate (hybrid transaxle system operates normally).

CAN communication system*5

CAN communication system*6

Main body ECU (multiplex network body ECU)

ECM

Key lock-in prevention function does not operate.

Front door courtesy light switch assembly LH

Front door courtesy light switch assembly RH

Rear door courtesy light switch assembly LH

Rear door courtesy light switch assembly RH

Front door lock with motor assembly LH

Front door lock with motor assembly RH

Rear door lock with motor assembly LH

Rear door lock with motor assembly RH

Main body ECU (Multiplex network body ECU)

Power distribution box assembly

Only back door open function does not operate.*1

Check customize setting (Unlock Key Twice Function "Disable")

Power back door system

Only back door open function does not operate.*2

SMART KEY SYSTEM (for Entry Function)

Back door opener switch assembly

Back door lock with courtesy light switch assembly

Harness or connector

Power distribution box assembly

Main body ECU (Multiplex network body ECU)

Lock operation continues even after doors have been locked.*4

Front door lock with motor assembly LH

Front door lock with motor assembly RH

Rear door lock with motor assembly LH

Rear door lock with motor assembly RH

Harness or connector

-

Main body ECU (Multiplex network body ECU)

Power distribution box assembly

Only remote door LOCK/UNLOCK functions do not operate (power door lock operation is normally). *3

Telematics system

  • *1: w/ Power Back Door System
  • *2: w/o Power Back Door System
  • *3: w/ Telematics Transceiver
  • *4: When the door unlock detection switch detects an unlock position signal after a door lock operation has been performed, a door lock operation will be performed 2 times.
  • *5: for HEV Model
  • *6: for Gasoline Model

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