Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

NOTICE:

If the multiplex network door ECU has been removed and installed or replaced, or if any of the connectors has been disconnected, initialize the power back door system.

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HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Power Back Door System

Symptom

Suspected Area

Link

Power back door cannot be operated using any switch

Meter / gauge system

Power back door sensor assembly RH

Power back door sensor assembly LH

Harness and connector

Multiplex network door ECU

Power back door does not operate using the cabin switch

Power back door control switch

Harness and connector

Multiplex network door ECU

Main body ECU (multiplex network body ECU)

Power back door does not operate outside switch

No. 1 power back door control switch

Harness and connector

Multiplex network door ECU

Power back door cannot be opened using the back door opener switch assembly (open switch) (back door entry unlock function is normally)

Multiplex network door ECU

Power back door cannot be operated using back door opener switch

Smart key system (for Entry Function)*1

Smart key system (for Entry Function)*2

Power back door close and lock function does not operate

Back door control switch

Wire harness and connector

Multiplex network door ECU

Back door closer does not operate

Back door visual check (foreign objects)

Back door lock with courtesy light switch assembly

Harness and connector

Multiplex network door ECU

The back door closer does not reverse rotation operation properly when the back door opener switch assembly (open switch) is operated (during the back door closer operation).

Smart key system (for Entry Function)*1

Smart key system (for Entry Function)*2

Multiplex network door ECU

Power back door warning system does not operate

Wireless door lock control system

Harness and connector

Power back door warning buzzer

Multiplex network door ECU

Jam protection function activates during power back door operation

Back door visual check (foreign objects)

Power back door sensor assembly RH

Power back door sensor assembly LH

Harness and connector

Multiplex network door ECU

Power back door cannot be operated frequently

Refer to "Power Back Door cannot be Operated Frequently".

  • *1: for HEV Model
  • *2: for Gasoline Model

    READ NEXT:

     Terminals Of Ecu

    TERMINALS OF ECU CHECK MULTIPLEX NETWORK DOOR ECU (a) Disconnect the U39, U40, U41 and U42 multiplex network door ECU connectors. (b) Measure the voltage and resistance according to the value(s) in

     Freeze Frame Data

    FREEZE FRAME DATA FREEZE FRAME DATA (a) Whenever a DTC is detected, the multiplex network door ECU stores the current vehicle state as Freeze Frame Data. CHECK FREEZE FRAME DATA (a) Enter the followi

     Data List / Active Test

    DATA LIST / ACTIVE TEST DATA LIST HINT: Using the GTS to read the Data List allows the values or states of switches, sensors, actuators and other items to be read without removing any parts. This non

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