Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the LIN communication system.
  • *: Use the GTS.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

What

Vehicle model, system name

When

Date, time, occurrence frequency

Where

Road conditions

Under what conditions?

Driving conditions, weather conditions

How did it happen?

Problem symptoms

NEXT

3.

PRE-CHECK

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connectors and terminals to make sure that there are no abnormalities such as a loose connection or deformation.

NEXT

4.

INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the GTS, check for CAN communication system DTCs.

  • for HEV Model: Click here
  • for Gasoline Model: Click here

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output(for HEV Model)

B

CAN DTCs are output(for Gasoline Model)

C

B

GO TO CAN COMMUNICATION SYSTEM

C

GO TO CAN COMMUNICATION SYSTEM

A

5.

INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Using the GTS, check for LIN communication system DTCs.

Result

Proceed to

LIN DTCs are not output

A

LIN DTCs are output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A

6.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Terminals of ECU

Click here

(b) Data List / Active Test

Click here

NEXT

7.

REPAIR OR REPLACE

NEXT

8.

CONFIRMATION TEST

NEXT

END

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