Toyota Corolla Cross: How To Proceed With Troubleshooting
CAUTION / NOTICE / HINT
HINT:
- Use this procedure to troubleshoot the theft deterrent system.
- *: Use the GTS.
PROCEDURE
|
1. | VEHICLE BROUGHT TO WORKSHOP |
|
.gif)
| 2. |
CUSTOMER PROBLEM ANALYSIS CHECK |
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points for problem analysis:
| What |
Vehicle model, system name |
| When |
Date, time, occurrence frequency, whether the problem occurred recently or has been occurring for a long time |
|
Where | Whether the problem occurs at a specific location |
|
Under what conditions? | Whether the doors were locked or unlocked, whether the engine switch was on (IG), whether the engine was running. |
|
How did it happen? | Problem symptoms |
|
| 3. |
READ AND SAVE VEHICLE CONTROL HISTORY (ROB) |
NOTICE:
- If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before vehicle control history (RoB) has been read and saved, the vehicle control vehicle control history (RoB) information could be lost.
- The vehicle control vehicle control history (RoB) function uses the current system time of the GTS and the time counter inside the controlling ECU to calculate the times shown in the vehicle control vehicle control history (RoB). For this reason, before reading the vehicle control vehicle control history (RoB), first make sure that the GTS system clock is accurately set to the current time.
(a) Read and save vehicle control history (RoB) using the GTS.
Body Electrical > Main Body > Utility|
Tester Display |
|---|
| Vehicle Control History (RoB) |
|
| 4. |
PRE-CHECK |
(a) Measure the auxiliary battery voltage with the ignition switch off.
Standard Voltage:
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
(b) Check the fuses and relays.
(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
|
| 5. |
SYMPTOM SIMULATION |
|
| 6. |
INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* |
(a) Using the GTS, check for CAN communication system DTCs.
Click here
.gif)
|
Result | Proceed to |
|---|---|
|
CAN DTCs are not output |
A |
| CAN DTCs are output |
B |
| B |
.gif) | GO TO CAN COMMUNICATION SYSTEM for HEV Model: Click here for Gasoline Model: Click here |
|
| 7. |
CHECK COMMUNICATION FUNCTION OF CXPI COMMUNICATION SYSTEM* |
(a) Using the GTS, check for CXPI communication system DTCs.
|
Result | Proceed to |
|---|---|
|
CXPI DTCs are not output |
A |
| CXPI DTCs are output |
B |
| B |
| GO TO CXPI COMMUNICATION SYSTEM |
|
| 8. |
CHECK POWER DOOR LOCK CONTROL SYSTEM |
(a) Check the power door lock control system.
Click here
OK:
Power door lock control system is normal
| NG | | GO TO POWER DOOR LOCK CONTROL SYSTEM |
|
| 9. |
CHECK WIRELESS DOOR LOCK CONTROL SYSTEM |
(a) Check the wireless door lock control system.
Click here
OK:
Wireless door lock control system is normal
| NG | | GO TO WIRELESS DOOR LOCK CONTROL SYSTEM |
|
| 10. |
CHECK SMART KEY SYSTEM (for Entry Function) |
(a) Check the smart key system (for Entry Function).
for HEV Model:
Click here
for Gasoline Model:
Click here
OK:
Smart key system (for Entry Function) is normal
| NG | | GO TO SMART KEY SYSTEM (for Entry Function) for HEV Model: Click here for Gasoline Model: Click here |
|
| 11. |
CHECK SMART KEY SYSTEM (for Start Function) |
(a) Check the smart key system (for Start Function).
for HEV Model:
Click here
for Gasoline Model:
Click here
OK:
Smart key system (for Start Function) is normal
| NG | | GO TO SMART KEY SYSTEM (for Start Function) for HEV Model: Click here for Gasoline Model: Click here |
|
| 12. |
CHECK LIGHTING SYSTEM (EXT) |
(a) Check the lighting system (EXT).
- w/ AFS: Click here
- w/o AFS: Click here
OK:
Lighting system (EXT) is normal
| NG | | GO TO LIGHTING SYSTEM (EXT)
|
|
| 13. |
CHECK LIGHTING SYSTEM (INT) |
(a) Check the lighting system (INT).
Click here
OK:
Lighting system (INT) is normal
| NG | | GO TO LIGHTING SYSTEM (INT) |
|
| 14. |
CHECK HORN SYSTEM |
(a) Check the horn system.
OK:
Horn system is normal
| NG | |
GO TO HORN SYSTEM |
|
| 15. |
PROBLEM SYMPTOMS TABLE |
(a) Refer to Problem Symptoms Table.
Click here
|
Result | Proceed to |
|---|---|
|
Fault is not listed in Problem Symptoms Table (Fault can be simulated) |
A |
| Fault is not listed in Problem Symptoms Table (Fault cannot be simulated) |
B |
| Fault is listed in Problem Symptoms Table |
C |
| B |
| CHECK FOR INTERMITTENT PROBLEMS |
| C |
| GO TO STEP 17 |
|
| 16. |
PERFORM OVERALL ANALYSIS AND TROUBLESHOOTING* |
(a) System Description
Click here
(b) Terminals of ECU
Click here
(c) Data List / Active Test
Click here
(d) Inspection
|
| 17. |
REPAIR OR REPLACE |
|
| 18. |
CONFIRMATION TEST |
| NEXT | | END |
READ NEXT:
Check For Intermittent Problems
CHECK FOR INTERMITTENT PROBLEMS
NOTICE:
If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before vehicle control
Customize Parameters
CUSTOMIZE PARAMETERS CUSTOMIZE THEFT DETERRENT SYSTEM
NOTICE:
When the customer requests a change in a function, first make sure that the function can be customized.
Be sure to make a note
Problem Symptoms Table
PROBLEM SYMPTOMS TABLE NOTICE: Before replacing the main body ECU (multiplex network body ECU), refer to Registration.
for HEV Model: Click here for Gasoline Model:
Click here
HINT:
Trou
SEE MORE:
Data List / Active Test
DATA LIST / ACTIVE TEST
NOTICE:
In the table below, the values listed under "Normal Condition" are reference values. Do not depend solely on these reference values when deciding whether a part is faulty or not.
When using the GTS with the ignition switch off, connect the GTS to the DLC3 a
Lost Communication with Hybrid/EV Battery Energy Control Module "A" Missing
Message (U011187,U01BD87,U115087,U117B87)
DESCRIPTION
DTC No.
Detection Item
DTC Detection Condition
Trouble Area
Note
U011187
Lost Communication with Hybrid/EV Battery Energy Control Module "A" Missing
Message
Communication stops be
