Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the rear seat reminder system.
  • *: Use the GTS.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Driving conditions, weather conditions

    How did it happen?

    Problem symptoms

NEXT

3.

PRE-CHECK

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

4.

INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the GTS, check for CAN communication system DTCs.

  • for HEV Model:

    Click here

  • for Gasoline Model:

    Click here

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

for HEV Model: Click here

for Gasoline Model: Click here

A

5.

CHECK COMMUNICATION FUNCTION OF CXPI COMMUNICATION SYSTEM*

(a) Using the GTS, check for CXPI communication system DTCs.

Click here

Result

Proceed to

CXPI DTCs are not output

A

CXPI DTCs are output

B

B

GO TO CXPI COMMUNICATION SYSTEM

A

6.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO STEP 8

A

7.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here

(b) Inspection

NEXT

8.

REPAIR OR REPLACE

NEXT

9.

CONFIRMATION TEST

NEXT

END

    READ NEXT:

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