Toyota Corolla Cross: Satellite Radio Broadcast cannot be Received
CAUTION / NOTICE / HINT
NOTICE:
Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.
WIRING DIAGRAM
PROCEDURE
|
1. |
CHECK SURROUNDINGS |
(a) Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.
|
*a |
Example |
*b |
In a tunnel |
|
*c |
In a building |
*d |
Under an overpass |
|
*e |
On a forest or tree-lined path |
*f |
Between tall buildings |
|
*g |
Under a cliff or overhang |
- |
- |
HINT:
If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.
OK:
Area above vehicle is not blocked.
| NG | .gif)
|
END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) |
|
.gif)
|
2. |
CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY |
(a) Check if CH001 (free broadcast) can be received.
OK:
CH001 can be received.
| NG |
|
GO TO STEP 6 |
|
|
3. |
CHECK DISPLAY SETTING |
(a) Check the display screen.
|
Result |
Proceed to |
|---|---|
|
"SAT Ch Unauth" is displayed. |
A |
|
"-----" is displayed. |
B |
|
None of the displays above are shown. |
C |
| B |
|
THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME |
| C |
|
GO TO STEP 6 |
|
|
4. |
CHECK CONTRACT CONDITIONS |
(a) Check if the pay-type contract has been extended, or if the contract period has ended.
OK:
Pay-type contract is valid.
| NG |
|
TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY |
|
|
5. |
PERFORM ACTIVATION REFRESH |
(a) Perform activation refresh by referring to the satellite radio company web site (https://care.siriusxm.com/retailrefresh_view.action).
OK:
Malfunction disappears.
HINT:
The XM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.
| OK |
|
END |
| NG |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
|
6. |
CHECK DISPLAY |
(a) Check the display screen.
|
Result |
Proceed to |
|---|---|
|
"SAT Ck Antenna" is displayed. |
A |
|
"SAT No Signal" is displayed. |
B |
|
"Loading" is displayed. |
|
|
"SAT Ch Off Air" is displayed. |
C |
|
After "SAT Ch Unavail" is displayed, display automatically switches to CH001. |
D |
|
None of the displays above are shown. |
E |
| B |
|
END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) |
| C |
|
CHANNEL IS CURRENTLY NOT BEING BROADCASTED. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CHECH WITH RADIO STATION) |
| D |
|
CHANNEL BROADCAST HAS ENDED (CHECH WITH RADIO STATION) |
| E |
|
GO TO STEP 11 |
|
|
7. |
INSPECT NO. 3 ANTENNA CORD SUB-ASSEMBLY |
Click here .gif)
| NG |
|
REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY |
|
|
8. |
INSPECT NO. 2 ANTENNA CORD SUB-ASSEMBLY |
Click here
| NG |
|
REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY |
|
|
9. |
INSPECT ANTENNA CORD SUB-ASSEMBLY |
Click here
| NG |
|
REPLACE ANTENNA CORD SUB-ASSEMBLY |
|
|
10. |
REPLACE ROOF ANTENNA ASSEMBLY |
(a) Replace the roof antenna assembly with a new or known good one.
Click here
(b) Clear the DTCs.
Body Electrical > Navigation System > Clear DTCs(c) Recheck for DTCs and check that no DTCs are output.
Body Electrical > Navigation System > Trouble CodesOK:
No DTCs are output.
| OK |
|
END |
| NG |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
|
11. |
CHECK CURRENTLY SELECTED CHANNEL |
(a) Confirm if CH000 is currently selected.
OK:
CH000 is selected.
| OK |
|
END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.) |
| NG |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE |
READ NEXT:
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cannot be Added into Memory
CAUTION / NOTICE / HINT
NOTICE:
Some satellite radio broadcasts require payment. A contract must
be made between a satellite radio company and the user. If the contract expires,
it will not be p
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CAUTION / NOTICE / HINT
NOTICE:
Depending on the parts that are replaced during vehicle inspection
or maintenance, performing initialization, registration or calibration may be needed.
Click here
Cellular Phone Registration Failure
CAUTION / NOTICE / HINT
NOTICE:
Depending on the parts that are replaced during vehicle inspection
or maintenance, performing initialization, registration or calibration may be needed.
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SEE MORE:
Inspection
INSPECTION
PROCEDURE
1. INSPECT PARK/NEUTRAL POSITION SWITCH ASSEMBLY
(a) Measure the resistance according to the value(s) in the table below.
Standard Resistance:
Tester Connection
Condition
Specified Condition
LIN Communication Missing Message (B228787)
DESCRIPTION
When an internal malfunction is detected in the certification ECU (smart key
ECU assembly), this DTC is stored.
DTC No.
Detection Item
DTC Detection Condition
Trouble Area
B228787
LIN Communication Missing Messag
