PROBLEM SYMPTOMS TABLE
HINT:
Symptom | Suspected Area |
Link |
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Even when the wireless charging system is turned on, the indicator light (green) does not illuminate |
Wireless charger power source circuit |
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Mobile wireless charger cradle assembly |
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When the wireless charging system is turned on, the indicator (green) illuminates, but the indicator (amber) does not illuminate when a rechargeable device is placed on the charging area (wireless charging does not start) |
Check that the device being used is a Qi-compatible rechargeable device |
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Remove any cases and accessories |
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Check that there is no foreign object thicker than or gap larger than 2 mm between the rechargeable device (without case or accessories) and the charging area |
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Check that there is no mat or foreign object more than 2 mm thick between the rechargeable device the charging area |
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Check that the rechargeable device is not fully charged |
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Check that the rechargeable device is placed within the charging area of the charging tray |
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Check that the rechargeable device is placed on the charging area with its charging surface facing down |
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Check that the vehicle is not in an environment where it may be affected by strong radio waves or electrical noise |
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Check that there are not 2 or more rechargeable devices placed on the charging tray |
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Check that a charging cable is not connected to the rechargeable device |
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Check that the temperature of the rechargeable device is within the range in which the device can be recharged |
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Check if wireless charging of the rechargeable device is possible using another Qi-compatible wireless charging system |
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Check whether wireless charging is possible using a different rechargeable device |
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Status signal circuit |
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Mobile wireless charger cradle assembly |
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During charging, even when the charging method is changed to quick charging, the indicator light (alternating green and amber) does not illuminate (quick charging does not start) |
Check that the device being used is compatible with the Qi wireless charging standard (for quick charging) |
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Check that the wireless charging system can be turned off using the mobile wireless charger switch |
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Check whether it is possible to change to quick charging using a different Qi-compatible device*2 |
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Mobile wireless charger cradle assembly |
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When the wireless charging system is turned on, the indicator (green) illuminates and when a rechargeable device is placed on the charging area, the indicator (amber) illuminates, but the indicator (green) illuminates again before wireless charging is completed (wireless charging does not complete) |
Check that the rechargeable device is placed within the charging area of the charging tray |
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Check that the temperature of the rechargeable device is within the range in which the device can be recharged |
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Check that the vehicle is not in an environment where it may be affected by strong radio waves or electrical noise |
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Status signal circuit |
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Mobile wireless charger cradle assembly |
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When the taillight on, the mobile wireless charger switch does not illuminate |
Wireless charger illumination circuit |
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Mobile wireless charger cradle assembly |
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The mobile wireless charger switch does not dim when the rheostat is operated (w/ Light Control Rheostat) |
Wireless charger illumination circuit |
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Mobile wireless charger cradle assembly |
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The indicator light (amber) blinks (pattern 1)*1 |
Status signal circuit |
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Mobile wireless charger cradle assembly |
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The indicator light (amber) blinks (pattern 2)*1 |
Check if the charging frequency is being changed |
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Mobile wireless charger cradle assembly |
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The indicator light (amber) blinks (pattern 3)*1 |
Check that the device being used is a Qi-compatible rechargeable device |
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Remove any cases and accessories |
- | |
Check that there is no foreign object thicker than or gap larger than 2 mm between the rechargeable device (without case or accessories) and the charging area |
- | |
Check that there is no mat or foreign object more than 2 mm thick between the rechargeable device the charging area |
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Check that the rechargeable device is placed within the charging area of the charging tray |
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Check that the rechargeable device is in the same position as when charging was started |
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Mobile wireless charger cradle assembly |
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The indicator light (amber) blinks (pattern 4)*1 |
Check that temperature of the mobile wireless charger cradle assembly is not excessively high |
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Remove the rechargeable device from the mobile wireless charger cradle assembly and allow it to cool to room temperature, then check that the indicator light (amber) does not blink (pattern 4) |
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Mobile wireless charger cradle assembly |
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