Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Problem Symptoms Table

Toyota Corolla Cross (2022-2024) Service Manual / Vehicle Exterior / Window / Glass / Power Window Control System / Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

NOTICE:

  • If the power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

    Click here

  • If the main body ECU (multiplex network body ECU) is replaced, refer to Service Bulletin.

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Manual Function

Symptom

Suspected Area

Link

Driver side power window does not operate with power window master switch

Proceed to "Driver Side Power Window does not Operate with Power Window Master Switch"

Front passenger side power window does not operate with front passenger side power window switch

Proceed to "Front Passenger Side Power Window does not Operate with Front Passenger Side Power Window Switch"

Rear power window LH does not operate with rear power window switch LH

Proceed to "Rear Power Window LH does not Operate with Rear Power Window Switch LH"

Rear power window RH does not operate with rear power window switch RH

Proceed to "Rear Power Window RH does not Operate with Rear Power Window Switch RH"

Power window inching function operates during driver side power window up operation (approximately 0.4 seconds)

Power window regulator motor assembly (for driver door)

Power window inching function operates during front passenger side power window up operation (approximately 0.4 seconds)

Power window regulator motor assembly (for front passenger door)

Power window inching function operates during rear power window LH up operation (approximately 0.4 seconds)

Power window regulator motor assembly (for rear LH door)

Power window inching function operates during rear power window RH up operation (approximately 0.4 seconds)

Power window regulator motor assembly (for rear RH door)

Power window temporarily does not operate

Temporarily overheating of the power window regulator motor assembly

-

Check the installation condition of the power window components

(Power window regulator motor assembly, front door window regulator sub-assembly, door glass, door glass run, etc.)

-
Auto Function

Symptom

Suspected Area

Link

Driver side power window auto up / down function does not operate with power window master switch (manual up / down function is normal)

Proceed to "Driver Side Power Window Auto Up / Down Function does not Operate with Power Window Master Switch"

Front passenger side power window auto up / down function does not operate with front passenger side power window switch (manual up / down function is normal)

Proceed to "Front Passenger Side Power Window Auto Up / Down Function does not Operate with Front Passenger Side Power Window Switch"

Rear power window LH auto up / down function does not operate with rear power window switch LH (manual up / down function is normal)

Proceed to "Rear Power Window LH Auto Up / Down Function does not Operate with Rear Power Window Switch LH"

Rear power window RH auto up / down function does not operate with rear power window switch RH (manual up / down function is normal)

Proceed to "Rear Power Window RH Auto Up / Down Function does not Operate with Rear Power Window Switch RH"

Remote Function (Operation via master switch)

Symptom

Suspected Area

Link

Remote up / down function does not operate (Can be operated via the power window switch of any door)

Proceed to "Remote Up / Down Function does not Operate"

Jam Protection Function

Symptom

Suspected Area

Link

Auto up operation does not fully close power window (jam protection function is activated)

Proceed to "Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated)"

Jam protection function does not operate

Proceed to "Jam Protection Function does not Operate"

Catch Protection Function

Symptom

Suspected Area

Link

Auto down operation does not fully open power window (catch protection function is activated

Proceed to "Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)"

Key-off Operation Function

Symptom

Suspected Area

Link

Key-off operation function operates even if operating conditions are not satisfied

Proceed to "Key-off Operation Function Operates even if Operating Conditions are not Satisfied"

Key-off operation function does not operate

Perform initialization

Front Door courtesy switch circuit

Main body ECU (multiplex network body ECU)

Key-linked Function / Wireless Transmitter-linked Function

Symptom

Suspected Area

Link

All power windows do not operate with driver side door key cylinder or wireless transmitter

Proceed to "All Power Windows do not Operate with Driver Side Door Key Cylinder or Wireless Transmitter"

Suggestion Service Function

Symptom

Suspected Area

Link

Power windows cannot be operated via the suggestion service function

Meter / gauge system

Main body ECU (multiplex network body ECU)

    READ NEXT:

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    DATA LIST / ACTIVE TEST DATA LIST NOTICE: In the table below, the values listed under "Normal Condition" are reference values. Do not depend solely on these reference values when deciding whether a p

     Diagnostic Trouble Code Chart

    DIAGNOSTIC TROUBLE CODE CHART Power Window Control System DTC No. Detection Item Link B2312 Power Window Switch Malfunction B231D96 D-Door P/W Motor Component Inte

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